Jody Kenyon, ENP
Technical Support Manager-Public Safety
Information Technology I Pasco County, FL
“Committed to customer service.”
Pasco County has partnered with Replay Systems for nearly two decades, we find Replay to be committed to customer service while also delivering a quality and stable solution. Replay is a company that works to treat its customers like part of the family, this means a great deal when selecting a vendor that can provide the high level of service necessary in Public Safety.
Daniel T. Carroll
Public Safety Communications Technician Walton County Sheriffs Office, FL
“One of the most painless experiences in a larger project.”
One of the most painless experiences in a larger project. After discussing which one of the various options they had for us to choose from their experienced local technician expertly configured the system as needed and we were up and running with almost no service interruption.
Benjamin Bolin, CMCP
911 Operations Manager
City of Alpharetta Department of Public Safety NG911 Emergency Communications Division, GA
“Support has never been anything less than impeccable.”
Support has never been anything less than impeccable. Prompt service and support from a dedicated group of technicians is priceless for a mission critical infrastructure.
Daniel R. Dunlap, ENP, CPE
Augusta, Georgia 911 Center
“Replay Systems stood out”
Replay Systems stood out – mainly with their commitment to offer above and beyond what we were seeking. After selecting Replay Systems, we noted the continued communication with their sales staff and contract team, the planning and smooth coordination for hardware/software installation/configuration and the excellent training provided by their training staff. We also utilize Replay Systems for quality assurance reviews and we are very pleased with their detailed feedback and knowledge. When we have any question or need, they quickly respond to any and all inquiries. We appreciate Replay Systems for their continued support and professionalism they provide to our agency.
Director of Technical Services
Hamilton County 9-1-1, TN
“I would recommend the team at Replay Systems to anyone”
We have been a customer of Replay Systems since 2014 and have been pleased with their sales, installation, and support services. We have a great relationship with our local Replay technician and he is always very responsive to our needs. Whenever we have a special request, the Replay team works with the recorder manufacturer to make it happen. I would recommend the team at Replay Systems to anyone looking for a new partner for their recording system.