Screen Capture

With advanced file and network management, Advanced Screen Recording is the first solution to make full-time screen recording a reality, without compromising the quality of the video recordings. To minimize the load on your network, true video recordings are captured in small-sized files and streamed or batch-transferred at scheduled times to the storage device of your choice. Whatever time of day is best for your organization to archive, and whether you decide to record to DVD, NAS, etc. – it's completely up to you!

Count on Stealth Recording Under Any Resolution – Screen recording is undetectable to agents, regardless of the type of workstation or screen resolution.

Record What You Need – Customized to support your needs and goals, Advanced Screen Recording can record the full desktop or selected portions of the screen, such as a specific area or application window. Rules for triggering recording may include the call start or the selection of an application screen, such as a CRM screen pop or an email message.