Contact Us

If you need technical support and prefer to speak with someone over the phone please contact us at 800.722.3472

Live Remote Support

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How It Works

Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page. Your support representative will provide you with a unique connection code. You will then enter the code in the field below and click the "Click Here" button to initiate the screen-sharing session.

Step 2: You are prompted to download a small virus-free plug-in.

Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.

 Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.