There are two common interfaces used when connecting extensions to legacy and modern PBX (POTS (Plain old Telephone service))
- A two-wire analog interface used in most homes and small business
- Proprietary – usually digital and manufacturer defined protocol. Those can only connect the manufacturer phone-sets to their PBX, but provide extra benefits such as extra information displayed, or extra function buttons.
Replay’s call recording solutions are well prepared for recording both POTS and proprietary digital interface (proprietary vendor phone) lines. We support a vast majority of PBX vendors and phones.