Our technology partners include leading corporations that set industry standards in voice and data recording solutions as well as innovative companies that develop and support adjacent technologies. These collaborations ensure we can provide comprehensive service to our clients and allow us to drive new, exciting solutions to the marketplace.
NICE - NICE (NASDAQ: NICE) is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companie
Priority Dispatch - Priority Dispatch Corp. is the leader in providing emergency dispatch protocol products as well as training and services. Priority Dispatch is the licensed distributor of the world’s leading emergency dispatch technology. The company’s flagship product, the call taking software ProQA, is currently used by more than 1,600 agencies worldwide, and emergency dispatchers employ Priority Dispatch System (PDS) to process approximately 70 million emergency calls annually.
HigherGround - HigherGround has been in business since 1973, specializing in critical communications logging and recording solutions. Their full-featured products transform data into actionable intelligence, enabling decisions with certainty to enhance operator performance, optimize operations and reduce costs.
Verint - Verint® Systems Inc. is a leading provider of Actionable Intelligence® solutions and services for enterprise workforce optimization and security intelligence. Our solutions help organizations make timely, effective decisions for improving enterprise performance and making the world a safer place.
VPI - Government agencies, emergency service providers, security companies, first responders, and many other organizations worldwide rely on VPIs award-winning Priority Interactions Suite" of communication center solutions to capture, analyze, evaluate, and share their recorded communications.