NiceLogs remarkably high density of recording (up to 480 recording channels and 80,000 hours of storage per unit; with centralized archiving in the NICE Storage Center providing a virtually unlimited on-line capacity) reduces footprint size and total cost of ownership.
NiceLog High Density Logger now utilizes a new PCI-based architecture, providing a future-proof, digital, multimedia recording platform with expanded capacity and a wide range of scaleable recording solutions. By separating customer and agent voices, NiceLog makes extended audio analysis (including word spotting, emotion detection and talk analysis) possible in a single unit.
NiceLog supports virtually all telephony interfaces including analog, digital, E1/T1, BT Megalink SCSA and VoIP, with the voice capture method employed being transparent to the user.
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