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Screen Recording Application
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Screen Recording enables the capture of a call takers screen to be recorded and replayed simultaneously with the recording of telephone-calls.
- The screen recording will continue to record a configurable amount of time after the end of the call.
- Measurements have been taken to ensure secure storage and avoid unauthorized replay of screen recordings.
- The stored screen recordings are stored in a proprietary format which requires the CyberTech Screen Player for replay.
- The refresh rate interval and color depth can be configured to select most efficient combination of quality versus required bandwidth and storage space.
Replaying of the Screen Recording is completely integrated and web based. The standard WebGUI displays a list of calls that
have been found through the 'calls search' screen. If a screen recording is available users can click the screen recording symbol to
start replay of the screen recording. A separate web-window is opened and ensures synchronized play-back of both video (screen
recording) and audio (conversation). This window contains the standard controls for - rewind, stop, pause, play, fast forward, volume, playback speed. The user can scale the screen as desired and the video may be placed on a second monitor.
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